Stop Talking, Start Doing

“Leadership” has changed when a decentralized group of people can take down a government. “The Value Chain” has changed when the customer is no longer just the “buyer” but also a co-creator. “Human Resources” have changed when many of the people who create value for your organization are neither hired nor paid by you. Nilofer Merchant discusses the need for business models to keep up…

(via Nilofer Merchant)